Master these 12 Rules to Gain Others' Approval and Avoid Fruitless Arguments
The 12 Rules of Negotiation from 'How to Win Friends and Influence People' were distilled by Steel Magnate Carnegie based on his own success experiences and observations. If you can grasp these 12 rules, it can profoundly impact our work and careers.
Rule 1: Avoid arguing; it is the only way to win an argument.

Don't argue endlessly, learn to know when to stop.
Rule 2: Respect others and don't readily criticize their mistakes.

People's opinions need to be respected.
Rule 3: Admit your mistakes promptly and sincerely.

If you make a mistake, admit it openly and honestly.
Rule 4: Do first things first.

Be friendly and make friends widely.
Rule 5: Get people to say 'yes'.

Let the other person say 'yes'.
Rule 6: Encourage others to talk.

Don't dominate the conversation; give others a chance to speak.
Rule 7: Make your ideas their ideas.

Don't force your opinions on others.
Rule 8: Truly put yourself in their shoes.

Think about the problem from another person's perspective.
Rule 9: Sympathize and understand others.

Learn to understand the other person's desires.
Rule 10: Ignite others' higher motivations.

Spark the other person's good motivations.
Rule 11: Learn to use dramatic expressions.

Express your intentions dramatically.
Rule 12: Constantly challenge others.

Encourage others to make changes.